Tuesday, December 8, 2009

Avoid MyComicShop.com At All Costs

The cowards from a site that shall remain unnamed didn't like this post very much, and made some pretty stupid comments (anonymously, of course...because they're cowards) so I decided to stick it to the top. The saying about everything being bigger in Texas is true, especially the morons.

Update: More folks sharing their amazing customer service experiences with these guys.  Let's hear some more.  There are so many honest comic sellers out there, it's a shame that big sites like this would take even a SINGLE customer from those honest folks.


RUN FOR YOUR LIVES!

Imagine, if you will...an online comic book shop selling the following Daredevil Volume 1 issue #46 graded at FN-

http://bit.ly/189Owe4

Now imagine you take a look at your copy of Daredevil Volume 1 issue #46 and notice that yours doesn't have tears along the top, a big patch of torn color off the front cover, wrinkles all along the edges and no rounded corners. And then, THEN...you find out they're offering something like $30 for a copy of that issue


WOAH! Off you go to the post office with dreams of honest people, fair deals and all the glowing mycomicshop.com reviews you'll blog about dancing through your head. And how, with that $30, you'll spend it there on a comic you really want.

Then, they email you back with their grade of your book. You ready for this camera guy? You're gonna love my nuts.


They paid you 58 cents for your copy and grade it as VG+. How can that be you wonder?

You called them up and have a very nice talk with one of their polite reps who grades books and you're explained how things can go wrong etc. That different people grade differently, there are no standards for the company etc etc. So they can hire Mike from Burger King to grade books and say "Hey, not every grader is perfect, they might have missed something". It's known as plausible deniability. You're told that the particular grader for your book saw a "rusty staple".

You wonder in the back of your mind, if after Mike from Burger King grades books, do books get sent to a different department where different graders grade the books then offer them up for sale. You wonder if those two departments have any kind of accountability to one another.

Red flag, but hey...you're a glutton for punishment, right?

Then you ordered some books from them:

Here's a GI Joe 135 they listed as NM.

And here's a NM GI Joe 140 they listed at NM.

Now you're rip snortin' mad. You call and ask for "Buddy" Saunders, as it says on their website to do, cuz good ol' Buddy'll take care of all your problems, now don't you worry yer purdy lil head about it.

Buddy's Got Your Back. His Name Is Buddy, After All!
Buddy picked up the phone and immediately said, "Listen here, I already know what this is about" so obviously they had a meeting or whatnot about that troublesome customer that was starting to recognize a few weird things. He refused to listen to what you have to say...telling you that "you want guaranteed happiness with every single book". You try to tell "Buddy" that you just want the NM book you spent a lot of money on but he doesn't listen, he's too busy to continue the conversation he has a scam, I mean a business, to run.

I can't seem to remember the name of this tactic. But it's taught in Economics 101 as a common retailer tactic in....THE TWILIGHT ZONE!!!

They're the Cash4gold.com of comic sellers.

Anyway, avoid these guys. Just go to the people that know what they're doing: Midtown Comics.

44 comments:

  1. Too fucking funny with Vince the SCAM-wow guy. Very fitting, though.

    Not sure how it went with you, but for me the first couple trades went great...gave me fair grades and paid fast. Seemed like they only downgraded 1 or 2 per order.

    Then, as time went on...I'd notice they'd start grading more and more comics down. to the point that their offer became a third of what it was.

    Oh, and because you trusted them and sent them 30 comics? You're screwed if you want them back after they fuck you with the shit offer...$4.50 for the first book and 50 cents a book after that PLUS shipping.

    Neat little trick they have going, but most people are on to them, just check the forums, no one goes there. Cash4gold is right.

    ReplyDelete
  2. Beautiful! I saw their comment here, and if that's any way a business is run I'll have no part of it.

    Granted, I only bought one comic from them in the past, but consider me no longer a patron.

    Scum.

    ReplyDelete
    Replies
    1. Scum would be being polite about it. They are Scum Bags for sure!! They provide the worst customer service I've ever experienced. Avoid them at all cost. Not worth it.

      Delete
  3. Micheal Potter ( Alpha Comics)January 8, 2010 at 10:03 AM

    Report them to the Better Business Bureau.

    Oh and don't forget to post this story on ComiccollectorLive.com.

    ReplyDelete
  4. Bad grading, I just bought a lot of 12 supposed NM comics from mycomicshop.com, when I got them them 6 of the 12, half the order was no better than VF, some being fine. I called them saying that I was thankful for the low price but when I purchase NM I expect NM. The woman on the phone was emotionless, she said no apologizes and said they would refund my money. A refund is fine but the tone in her voice made me feel like she hears this from customers all day long. I was excited about the prices at mycomicshop.com but I am now a former customer. If you want accurate honest grades look elsewhere.

    ReplyDelete
  5. Half my order was MISSING from my mycomicshop.com order so they credit my account so I'm forced to use MY money on thier over-graded books (that is, when the idiot packing your order puts them in the box).

    Then I had to deal with bored-sounding guy on the phone - elitist geek girl via e-mail - fiel a dispute with Paypal and I'm still waiting for MY MONEY to go back into my paypal account where it belongs.

    Oh, and they apparently banned me from shopping there by erasing my account.

    Heck, I've had problems with Mileghigh but at the end of the day business is business and Mileghigh still wants my money so they still get it (they never cancelled my account) so back to Milehigh

    Lone Star / Mycomicshop.com really is a bunch of elitist geeks with no knowledge of business or customer service

    ReplyDelete
    Replies
    1. I agree! Worst customer service I've ever experienced!

      Delete
  6. I had the same situation. I bought a bunch of Amazing Spider-Man comics that were supposed to be NM and paid for bags and boards. When I received my order, they failed to bag and board the comics. The comics were also badly damaged. STAY AWAY FROM MYCOMICSHOP.COM!

    ReplyDelete
  7. I bought 30 comics online and use USPS airmail international (cause im in mexico) the exp-arrival day for my order was 21 business days and today is the 34th day after my order was shipped and i have not receive anything, i did some research and found out that that could be a problem with Mexican postal service, so i mailed them and asked for the label number for my order so i can go to my local post office and ask for the package but they just answer me: Im sorry but we don't have tracking for international orders, So i email them back saying: Guys i already know that you cannot track my order and i don't want you to track it, I JUST NEED MY LABEL NUMBER SO I CAN GO TO MY LOCAL POST OFFICE AND ASK FOR IT. That was yesterday at 1:00 and i haven't receive any answer.

    what does that say about this business?

    NEVER BUY ONLINE AT MYCOMICSHOP.COM CAUSE IF YOU HAVE A PROBLEM WITH YOUR ORDER THEIR CUSTOMER SERVICE SUCKS.

    ReplyDelete
  8. After running into a problem there (MyComicShop) I decided to look up some reviews.

    I'd done very good business with them in the past 6+ months, probably about $1000 worth of books bought during that time. Anyhow, I take advantage of their 'watch list'. This last problem started when, to my glee and amazement, they had a copy of lets just say "A relatively new, yet key issue of a major title" or KIoMT, for short. Well, I immediately jumped on said KIoMT and threw a few more issues in since I was ordering and to fill out a $50 for free shipping.

    Well, all is well until the FINALLY decide to fill the order (don't get me started on their slow order filling process/shipping). Amazing! KIoMT isn't avgaialbe. They must've made an "error". First, this KIoMT just popped up on my wish list that day I was searching so it hadn't been gathering dust and not removed from inventory in error..so they fill the rest of my 'filler' stuff. I write to th, asking what happened to the KIoMT - they write back with some form letter explaining it was an error or some sort and was removed from the order.

    I write back stating if that isn't in the order then to please cancel it, as it was the main reason I was ordering from them. They write back (another form letter) stating orders, once filled, cannot be cancelled. I call them and speak with "Beth". She bgives me the same response, only vocally. I tell her that that seems rather shady, to put something up that's extremely enticing and then take it down yet fill the rest of the order then say they can't cancel filled orders. She repeats what she just said. At this point, I'm getting a bit upset becasue she's not listening at all and forcing me to pay for a partial order that didn't have everything I ordered. I then ask if there's someone else I can speak to, she CONTINUES to robotically repeat their policy, I ask again, she starts talking LOUDER AND OVER ME and will not shut up. I'm not sure how she got her job in Customer Service because she is quite possibly one of the WORST CSRs I've ever spoken with - and that says alot as I used to have to speak with multiple companies' CSRs daily.

    Regardless, what they should do is if there's such a problem with an order, not just fill the rest and assume you'll take it. they should hold the order and wait for a response to see if you want the rest. The whole issue seemed to be a lot of bait-and-switch to me.

    Oh yeah, one more thing - "Beth" must've gotten mad and cancelled my account because I now can't sign in. Really good customer service for someone who'd done alot of business with you previously.

    ReplyDelete
  9. 'terriblebeth': That's a great bit of information and thank you for sharing it.

    It's heartbreaking enough to see comics you're sending out to them disappear into the downgraded ether (probably popping back up on their online store in the grade it's supposed to be)...but what you went through was horrible.

    I think Beth is the only person that works the phones. Everyone here seems to describe her perfectly...and it's the same experience I had with her. No affect to her voice, just reading me their policy. When I showed them the above photos (one issue has a hole in the cover for crying out loud!) she still just read me her script.

    You got scammed, I got scammed.

    They scam.

    They pull you in with a few good orders at first, then you're stuck.

    ReplyDelete
  10. These idiots do not know how to run a business. Just a bunch of fat nerds. Never respond to emails and when they do it some dumb meaningful response.

    ReplyDelete
  11. I have nine long boxes of mostly '90s up Marvel, DC and Image comics I am trying to unload. I went through their process of listing my contents and sent them my Excel spreadsheet for all 2100 comics. I get the e-mail back from them stating they want to buy my collections, now all I have to do is enter each comic from my collection into their system for them to make a proper offer. So, five long nights and 20+ hours later, I finally finish entering each individual comic and submit my collection. A day later, I receive their offer: $396. OK, I realize comics from the '90s were over-printed and their value is not that great, but this offer is somewhere in the neighborhood of $0.19 per comic. At this price, it was barely even worth the time I had to invest entering each comic. I understand they have a business and that many of these comics will probably just sit in their warehouse for a long time and their offer is likely just for the comics they deem worthy, but don't make me spend this much time entering 2100 comics into a database to just offer me such a small amount. I should have spent those 20 hours listing my runs on e-bay--I would probably have at least some better cash by now. In any case, if anyone could suggest a better route for me I would appreciate it. I don't want to waste my time with another site who is just going to waste my time again. If anyone would like to see my spreadsheet to tell me whether I am crazy or not, they are more than welcome.

    ReplyDelete
  12. Like terriblebeth, I had invested about six months and roughly $900 in MCS before I gave up on them. First three transactions were great. After that, I started to notice more and more NM books arriving with various types of damage/overgrading. The first one I complained about was a single book worth about $2. Beth agreed to write it off and give me a credit, but it went downhill after that. Shortly thereafter, I received roughly $80 worth of damaged books out of a $200 order, and this wasn't shipping damage. Out of the four bundles wrapped together, two had been dropped on their corners BEFORE they were taped together and boxed. The order after that had all sorts of creased and pinched covers on NM books. My last order with them only contained a handful of books, but they couldn't even keep from damaging half of those! All together, I spent about two hours of my time and $20 to have them all shipped back. A huge pain. What good is free shipping if they have damn dirty apes filling the orders?

    Comic book retailing 101:
    1. Learn how to properly handle comic books!
    2. If you damage the books, do not pack them and ship anyway.
    3. Apologize and give your customer the benefit of the doubt. Reimburse them adequately for their trouble.

    Yeah, it's easy to find any back issue with them and the free shipping will likely hook you. But the annoyance of receiving damaged goods with little more than an apology will sour the experience. I quickly went back to digging through long boxes at my local shop before trying out CCL. Once I get moved, I'll be placing some orders there soon. CCL looks like a really great set-up that will genuinely enhance my collecting experience.

    ReplyDelete
  13. Like terriblebeth, I had invested about six months and roughly $900 in MCS before I gave up on them. First three transactions were great. After that, I started to notice more and more NM books arriving with various types of damage/overgrading. The first one I complained about was a single book worth about $2. Beth agreed to write it off and give me a credit, but it went downhill after that. Shortly thereafter, I received roughly $80 worth of damaged books out of a $200 order, and this wasn't shipping damage. Out of the four bundles wrapped together, two had been dropped on their corners BEFORE they were taped together and boxed. The order after that had all sorts of creased and pinched covers on NM books. My last order with them only contained a handful of books, but they couldn't even keep from damaging half of those! All together, I spent about two hours of my time and $20 to have them all shipped back. A huge pain. What good is free shipping if they have damn dirty apes filling the orders?

    Comic book retailing 101:
    1. Learn how to properly handle comic books!
    2. If you damage the books, do not pack them and ship anyway.
    3. Apologize and give your customer the benefit of the doubt. Reimburse them adequately for their trouble.

    Yeah, it's easy to find any back issue with them and the free shipping will likely hook you. But the annoyance of receiving damaged goods with little more than an apology will sour the experience. I quickly went back to digging through long boxes at my local shop before trying out CCL. Once I get moved, I'll be placing some orders there soon. CCL looks like a really great set-up that will genuinely enhance my collecting experience.

    ReplyDelete
    Replies
    1. That's their hook. Basically a huge repository of back issues.

      You get a few decent books so you think you found a great little place to do some comic book business with.

      Then they start turning the screws.

      If you lost money with them, make their life a living hell.

      Daily emails, phone calls etc. But no swearing, just firm, angry wording.

      Delete
  14. And here's my story. I sent them a list of my comics. 9 long boxes of 2500 books, bagged and boarded. I filled out info on all of them to the best of my ability. They offered around $600 and sent me pre-paid shipping ups stickers. After they receive the comics, they say they don't like the quality of some of them. Particularly, Amazing Spider-Man 300, for some reason. 1st venom appearance I guess. Anyhow, then they say they will only pay $300 for the books. If I want them back I'll have to pay for the return shipping which would be $300. So they really have you over a barrel once they have your books. You have no bargaining power at this point. Really sorry I went with these guys.

    ReplyDelete
    Replies
    1. SMP.

      Demand they pay for the return shipping or you'll call the BBB.

      They want us, as consumers, to feel as though we have no bargaining chips. But we do.

      You have to refuse, REFUSE, to accept their answer and DEMAND your books back.

      Don't swear at them, but make the person's life a living hell until they throw up their hands and just give you your books back.

      Delete
  15. My experience with them has left me so put off, I refuse to give them any more of my business. I literally had to plead with them to take my $320 order and got no response to over 5 emails. I had issues with them before and managed to work through it, albeit with unnecessary difficulty. But this time around, they just refused to respond. It was bizarre. My issue is that I can’t have packages shipped to my home address. Nobody is home and the post people, despite a number of request to not leave packages by my door, continue to do so. I’ve had 2 packages stolen this way. For some reason, their system will not allow your order to be directed to another address (in this case, my work address). In the past, they’ve taken my order via email and all went without a hitch. But for some reason, this time, after an initial communication with one of their customer service people, I got radio silence. I emailed them repeatedly, Referenced previous orders. No answer. No response. If an establishment is so indifferent to my business that it would ignore my correspondence rather than try to resolve my issue, I can’t justify spending money with them. I just don’t get it.

    ReplyDelete
  16. I gave up selling comics to them a long time ago, since they offer me sub-dollar on most of my (relatively recent) comics. In terms of buying from them, I am sometimes enticed to place an order, usually when they run a discount promotion on TPBs that I'm looking for and when they offer a lower price than on Amazon.

    I am quickly left with a feeling of regret when I receive my books, though, as they always come with severe corner damage. I don't know if this is from shipping or not, but it's horrendous and the creases permeate the entire block of books. If Amazon can ship pristine trade paperbacks to you just by throwing them in a big box with a piece of inflated plastic, I don't know what excuse these guys have for delivering taped-up, super-reinforced crap.

    ReplyDelete
  17. The amount of stuff I could say about Buddy Saunders and his company...

    When I first started collecting as a kid back in the '80's, my favorite comic shop was a place called Fantastic Worlds. Buddy's Lone Star Comics had been battling for dominance for years and then they put a store close to my FW and killed it within a year. Back in the days before internet, there wasn't much a kid could do. So I was stuck with them. Every now and then, I'd find a different shop that I liked better, but inevitably, they couldn't stay afloat and I was forced back to Lone Star.
    It didn't bother me a whole lot, since usually, the staff was cool and we could talk comics for hours.
    I actually went to work for them in the early 2000's and helped run the warehouse. Gotta tell ya... the offices and warehouse were a dump (still are for the most part) because Buddy is cheap as hell. And also a far right-wing Jesus freak Tea Partier. That wouldn't really be an issue except that it influences his business practices. He'll shred comics that he finds objectionable and pays very little. Of course, this means he has trouble keeping good employees and so those people grading your books are a regular rotating parade of people that wanted to work there because it seemed like it would be fun but instead found it to be more like a sweatshop.
    I stopped going to the stores after they managed to run off the knowledgeable people and kept hiring in people whose knowledge begins and ends with comic book movies. I started getting everything shipped to me once a month, although most of my comics come in with corner knicking and other minor flaws.
    And I've been selling off a bunch of my collection that I don't care about and getting credit which I use to buy TPBs so I can sell back more individual issues (I don't collect for investment, just for reading). And despite the fact that I was an overly strict grader when I worked there, more and more of my orders that I send in get lowballed. I've pretty much just stopped trying to guess and let them do all the work.
    A few months back, I ordered a NM TPB of Garth Ennis' "Unknown Soldier." I realized before it was delivered that I already had one (my collection is in chaos after several moves and a lack of space to properly organize it). So, I took it, put it directly into a long box where it sat until I could trade it back. NM copy was what I was shipped and then I didn't touch it except to unpack it and repack it. They insisted it was VF. I pointed out that it was in the exact same condition that I received it from them, but hey... whatever.
    And then there were some horrible orders... most notably, a back issue that I ordered as NM and when I got it, the cover wasn't even attached.
    Anyway, earlier this year, some guys that used to run other comic shops in my area opened a new shop. It's small, but it has the appropriate comic shop atmosphere and they actually bothered to learn my name (something the Lone Star employees hadn't bothered to do for years). I get greeted cheerfully and they do very well when it comes to getting what I want (still some growing pains, but it's getting there). So, I have pretty much stopped spending anything with Buddy's place. If I can't buy it with credit, I just won't buy it from there.
    Oddly enough, this new store just bought two of Buddy's stores from him. Buddy has sold off or closed all but 2 of his brick & mortar stores to concentrate on the mail order business.

    If you want to have some fun, go do some internet searches for Buddy Saunders and learn all about his crusade against certain titles. Steve Bissette did a nice piece discussing some of Buddy's past: http://srbissette.com/?p=17606


    ReplyDelete
    Replies
    1. I agree w/ you about his political views mixing w/ his business. When he lists back issues of Treasure Chest w/ the "Godless Communism" series, he puts in comments in the description section like "Thank you Ronald Reagan"; "Communism is on the ash heap of history" and the xenophobic "Communism only exists in backward countries and the minds of goofy college professors". There is no need for this; it explains why there is little or underground comics in his inventory. Big mistake to preach politics to customers, it turns them off the business.

      Delete
    2. I agree w/ you about his political views mixing w/ his business. When he lists back issues of Treasure Chest w/ the "Godless Communism" series, he puts in comments in the description section like "Thank you Ronald Reagan"; "Communism is on the ash heap of history" and the xenophobic "Communism only exists in backward countries and the minds of goofy college professors". There is no need for this; it explains why there is little or underground comics in his inventory. Big mistake to preach politics to customers, it turns them off the business.

      Delete
  18. That's all some great info, especially the stuff from Steve.

    However, I'm not sure his politics have anything to do with it. As you can see this is a pretty conservative blog and I consider myself a conservative. I don't think my politics got in the way of how I dealt with the garbage books they sent me combined with the amount of money they ripped me off.

    But, thanks for the extra anecdotes. The more that people contribute the less new people will get suckered into their scam.

    ReplyDelete
  19. Yep, those guys at MyComicShop suck.

    I put in a small order for around 15 bucks worth of cheap stuff just to fill in some holes.

    QTY PRICE CONDITION DESCRIPTION
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 1 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 2 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 3 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 4 NM
    1 $1.00 VF American Freak A Tale of the Un-Men (1994) 5 VF
    1 $1.10 NM Etc. (1989) 1 NM
    1 $1.10 NM Etc. (1989) 3 NM
    1 $1.30 NM Etc. (1989) 5 NM
    1 $2.00 VF Killer (2006 Archaia) 9 VF
    1 $2.30 NM Reset (2012 Dark Horse) 3 NM
    1 $1.60 VF Reset (2012 Dark Horse) 4 VF
    $14.80 + $4.95 s/h = $19.75

    I received em all (except for one) with mashed in corners.
    They pack very well, but that doesn't help when the packing guy damages em first before boxing.

    What most likely happened...They took all the books, sandwiched them nicely between 2 pieces of cardboard and then covered them tightly in plastic. Good job so far. Unfortunately, before packing this in the larger box as they do, one of their packing idiots dropped that pack of 11 on the corner, crunching them pretty badly.

    Instead of reporting the damage to the order guys so they could contact me, they just sent them off to me like nothing happened.

    I wrote customer service and got a reply from Beth Abbott (Mail Order Manager) telling me to return the items for a full refund. I told her I didn't want a refund. I just wanted replacements, which they did have in stock. One was leesser condition, but I told her I could live with it. She promptly told me they don't do that. They won't even replace damaged items when they have em. I have to go through the return process and re-order.

    So, I decided to return the items, but wanted to know if they'd reimburse me for shipping, since they were the ones that damaged the items.

    I received this from Beth Abbott

    ==================
    Hello,

    Please return the entire order. A refund will be issued to your PayPal account in the amount of $24.75. The refund will include the cost of the order (19.75) as well as $5.00 return shipping.


    Our return address is


    Lone Star Comics
    511 E. Abram St
    Arlington, TX 76010
    The books will need to be received within 2 weeks of receipt of this email, 12/13/13.
    ===================

    I retured the books the next day. After around 2 weeks, I received a refund for only $19.75.

    I've emailed customer service multiple times with no response and it also seems that I cannot even log into my account there to the check status or anything. I believe after years of ordering, the cancelled my account.

    So, there you go. It would seem like they're not only liars, but assholes, too.

    ReplyDelete
  20. Yep, those guys at MyComicShop suck.

    I put in a small order for around 15 bucks worth of cheap stuff just to fill in some holes.

    QTY PRICE CONDITION DESCRIPTION
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 1 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 2 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 3 NM
    1 $1.10 NM American Freak A Tale of the Un-Men (1994) 4 NM
    1 $1.00 VF American Freak A Tale of the Un-Men (1994) 5 VF
    1 $1.10 NM Etc. (1989) 1 NM
    1 $1.10 NM Etc. (1989) 3 NM
    1 $1.30 NM Etc. (1989) 5 NM
    1 $2.00 VF Killer (2006 Archaia) 9 VF
    1 $2.30 NM Reset (2012 Dark Horse) 3 NM
    1 $1.60 VF Reset (2012 Dark Horse) 4 VF
    $14.80 + $4.95 s/h = $19.75

    I received em all (except for one) with mashed in corners.
    They pack very well, but that doesn't help when the packing guy damages em first before boxing.

    What most likely happened...They took all the books, sandwiched them nicely between 2 pieces of cardboard and then covered them tightly in plastic. Good job so far. Unfortunately, before packing this in the larger box as they do, one of their packing idiots dropped that pack of 11 on the corner, crunching them pretty badly.

    Instead of reporting the damage to the order guys so they could contact me, they just sent them off to me like nothing happened.

    I wrote customer service and got a reply from Beth Abbott (Mail Order Manager) telling me to return the items for a full refund. I told her I didn't want a refund. I just wanted replacements, which they did have in stock. One was leesser condition, but I told her I could live with it. She promptly told me they don't do that. They won't even replace damaged items when they have em. I have to go through the return process and re-order.

    So, I decided to return the items, but wanted to know if they'd reimburse me for shipping, since they were the ones that damaged the items.

    I received this from Beth Abbott

    ==================
    Hello,

    Please return the entire order. A refund will be issued to your PayPal account in the amount of $24.75. The refund will include the cost of the order (19.75) as well as $5.00 return shipping.


    Our return address is


    Lone Star Comics
    511 E. Abram St
    Arlington, TX 76010
    The books will need to be received within 2 weeks of receipt of this email, 12/13/13.
    ===================

    I retured the books the next day. After around 2 weeks, I received a refund for only $19.75.

    I've emailed customer service multiple times with no response and it also seems that I cannot even log into my account there to the check status or anything. I believe after years of ordering, the cancelled my account.

    So, there you go. It would seem like they're not only liars, but assholes, too.

    ReplyDelete
  21. Thanks for all your feedback...please post more interactions any of you have had with these guys.

    ReplyDelete
  22. You think MyComicShop sucks? You haven't dealt with NewKadia.

    NewKadia is nothing but a bookstore that sells comics on the side,has the worst grading system at ridiculous prices.I had one comic's cover fall off another with rusty staples that was supposed to be a VG .I'd never buy from anyone but Lone Star [MyComicShop]. Yea their customer service sucks.I was looking for Warren Publishing's Wil Eisner's Spirit series,the woman I spoke too said they were completely out,I found out a day later they had every issue up to when Kitchen Sink publishing took over.

    Try finding better prices,Mile High Comics is exactly what their name says,thier prices are ridiculous.

    ReplyDelete
  23. They threw me off their site I spend thousands there but I complained about how they hook up their consignment sellers who always buy the same books and then relist them for 500-2000 percent premiums. By bring a rabble rouser even one than spends a fortune on their site I got booted

    ReplyDelete
  24. Their consignment sellers check restocks then they buy up all variants on small press books so actual collectors can't get them then they resell valiant variants bought for 5 for 50 and zenescope variants for 85-125 and unlike myself they don't have to do seperated checkouts have to wait for shipping they buy books and then the same books are up for sale 2 days later the losers on mycomicshop look like assholes and get a measly consignment fee so you know what I'll save a ton of money and I might make money suing them all others who got booted for invalid business reasons cAn do the same their online business is an extension of their actual business and has to follow rules

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  25. I have bought a graphic novel (Marvel Epic Collection: Fantastic Four: All in the Family) from Mycomicshop.com to give the site a trial. I am very satisfied with my order. The package is very perfect to protect the book during shipping process to my address here in Malaysia. The book came in mint condition, though I only opted for the standard shipping which is very cheap compared to the Priority or Express which are mandatory in other sites for international shipping and costs more than the actual order. I'm planning to order more from them in the future and possibly my only place to get my graphic novels. I fully recommend this site especially for international customers.

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  26. I'm glad you had a good experience...however, as you can tell from nearly everyone here: The first few sales are good, then they start sticking it to you.

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  27. I agree with everyone here. My comic crap shop is the absolute worst. Their customer service is the worst I've ever experienced. They don't care, return emails, or act in a professional manner. They are scammers buyer beware. I'll be taking my buissness elsewhere.

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  28. I've used the company before, but no more. I ordered a lot of books, that were to be delivered. The did not put the suite number on the package and so it can't be delivered. I called and they said they would contact me when they got the package.

    That was two weeks ago. The people at customer service don't seem like they want to be there and and rude. Never again

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  29. Thank you all for saving me from the pain of dealing with Lone Star. I do have a few comics I need to sell, though, and am nowhere near a knowledgeable dealer. Advice would be very much appreciated. eBay? Trustworthy online buyers? Thanks again.

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    Replies
    1. I have been told by an owner of a local comic shop that he actually uses Instagram to sell some of his books successfully.

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  30. I und understand that comic grading is subjective but if a company is selling expensive books for your collection they should be accurate. There is a major comic shop that i have been doing business with for a few years now. I bought a Detective number 39 and an All Star Comics 2. The Detective they said was a 6.0 and the All Star Comics 2 a 4.0. I sent them to CGC and the Detective came back as a 5.0 and the All Star a 2.5. I called them and explained what had happened. The woman was very courteous but I could tell there was little surprise. She said she would get back to me in a while. Less than an hour later she called back and said after discussing the situation they would give me a store credit minus the initial shipping fees. I asked the woman about the 100 a piece I spent to have them graded. She said that they would not reinburse me for that expense..it was after all my decision to get them graded. I said that if i didn't get them graded I would not have found out their actual grade. I sent back the All Star yesterday and decided to keep the Detective 39. Even though i spent almost 400.00 more than I should have. I would rather have that book then to receive the store credit on an over price book in their store. I am not stating the store name here because they did come up with a resolution although one I dp not totally agree with. In all of this I have learned to buy graded books when possible and to recognize that grading is a subjective opinion. Know your comic shop and know that just because they are a big store or warehouse that it's not always in the customers best interest to do business with them. Small local shops struggle to stay in business because of these larger entities but they value their local customers enough to work harder to maintain your business resulting in better honest grading.

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  31. I have been selling to mycomicshop for the past 4 years. Over that time, they have gotten steadily worse in under-grading comics they want to buy. I buy and sell very small quantities of comic books myself. I am not a professional but have a pretty good handle on comic book condition. I am very conservative when I grade and have quite often been praised for selling a comic that was in better condition than I had listed. have never had a complaint. I would use mycomicshop when I needed to raise cash quickly. When I first started to use them, my opinion of condition and their opinion matched pretty closely. About 2 years ago, Mycomicshop started grading my comics a little bit worse than I did. Now, It has reached a where their grades are drastically worse than mine. I do not claim to be perfect, nor that it is impossible that I might grade slightly easier than I used to. However, I just sent several comics with minor defects (small corner creasing, slightly rounded corners) typical of a comic in FN-VF condition,mycomicshop graded them as GD+. By their own standards, comics in GD condition are supposed to have major defects. These comics had no tears, spine split, loose binding, cover length creases or anywhere near those types of defects. While you always have the option of rejecting their offer, you still have to pay for the return shipping (on top of the shipping to get them to mycomicshop). I will not be dealing with them again and I can not advise anyone else to continue or start a relationship with them.

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  32. I`ve ordered from mcs several times, but this time they sent the wrong order. Fear 18 was supposed to be fear 19. I called them and told them the problem; the idiot on the other end said I`d have to send the book back out of my own pocket and then I can reorder only after being refunded. WTF!?? I literally wanted to strangle the creep! Never forgive business they do not care about you personally.

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  33. I've ordered with them no problem..I bought a crypt of shadows they listed as fine. Although I'm not a grader the book is without flaw their packaging was neat orderly..and even with the cheapest shipping they arrived within 4 days. I see bad reviews of all online shops. I think some of you in reality post negative things because you work for the competition.

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  35. I won't lie, I've never had a single problem with them. They grade EXTREMELY tightly, both when buying and selling, and most people get a harsh reality lesson selling to them. However, they do sell them at the same grade they purchase; you can easily check this by watching their new-in-stock the week after selling to them. Most CGC board members report a .2-.4 percent jump in grade when submitted after buying from them, so yes; again, they are EXTREMELY tight on grading INCLUDING when selling to them. As a small comic dealer myself, 90%+ (conservatively) of collector's cannot grade per Overstreet standards, and tend to think their Fine+ book is NM-.

    I've never dealt with Beth, but can confirm from others that it isn't a warm and fuzzy experience, so I can't offer any defense there. But their Trustpilot rankings are real, and reflect that their are a lot of people that do have a positive experience. I'd strongly suggest selling them a few inexpensive books, and seeing how it goes. By contrast, I would never in a million years deal with Mile High and their inflated prices, stock pictures, and loose grading. To each their own.

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  36. I also wanted to add, and hopefully without offense; those Daredevil scans from so long ago are graded correctly. I would NEVER personally buy that F-, because the tape pull drastically detracts from eye appeal. However, it is allowable for that grade. Yours, however, had significantly more spine wear and (unless your scanner was the cause) was TERRIBLY faded and presents even worse. That book will get a VG sticker from most major dealers every time. That said... it's all subjective. Since the original comment from them (who I would assume was probably from Conan, the owner's son, the usual internet voice for them) isn't on here anymore, I can't comment on that. However, I do strongly disagree with your take on the company, and the opinions voiced about Buddy Saunders as a person in comments. Glad that you were able to find other outlets to buy from.

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